Privacy Policy

1. Information We Collect

When you use our contact form, we collect the following personal information:

• Name — to address you personally in our communications.
• Email address — to respond to your inquiry.
• Company name (optional) — to better understand your business context.
• Service interest (optional) — to tailor our response to your needs.
• Message content — the details you choose to share with us.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiry or message.
• To provide you with information about our services that you have requested.
• To improve our website and services based on feedback.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We rely on:

• Your consent — which you give by checking the consent checkbox on our contact form. You may withdraw this consent at any time.
• Legitimate interests — namely our interest in responding to prospective client inquiries.

4. Data Storage and Security

Your information is stored securely and is accessible only to TutelisWeb personnel who need it to respond to your inquiry. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Emails sent via our contact form are transmitted over encrypted connections (TLS). Our servers are based in Germany, benefiting from the European Union's strong data protection standards.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Contact form submissions are retained for up to 12 months after the last communication.
• If no further communication occurs, your data is deleted after 12 months.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With our email service provider (for the purpose of sending and receiving messages).
• If required by law or to protect our legal rights.

7. Your Rights (GDPR)

If you are in the EEA, you have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — request limited use of your data.
• Right to data portability — request transfer of your data to another service.
• Right to object — object to our processing of your data.

To exercise any of these rights, please contact us at mat.nash@outlook.com.

8. Cookies

Our website does not use tracking cookies or analytics services. We do not collect browsing behaviour data. We may use essential session cookies required for the technical operation of the site (such as CSRF protection), which are deleted when you close your browser.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly, LinkedIn). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: